Frequently Asked Questions

Need help? Find quick answers here.

What makes Aiventra devices different?

Each Aiventra device is engineered for intuitive interaction and effortless integration. We focus on design quality, adaptive learning and seamless connectivity to ensure our products enrich your lifestyle without adding complexity.

How do I set up my AI device?

Setup is straightforward. Unbox the device, plug it in, download the Aiventra app, and follow the on-screen prompts. Our guided assistant will help you complete the process in minutes.

Are Aiventra devices compatible with other smart home systems?

Yes. Aiventra products support popular connectivity standards and can be linked to a wide range of smart home hubs and voice assistants for unified control.

What support options are available?

Aiventra offers email support and an online help center. For personalized assistance, visit our showroom in Zurich or schedule a remote consultation through our website.

Can I demo the devices before purchase?

Absolutely. Visit our Zurich showroom at Bahnhofstrasse 4 to experience live demonstrations and hands-on trials of all Aiventra products.

Where can I find software updates?

Firmware and app updates are available via the Aiventra app and our support portal at aiventra.vip. Notifications will alert you when new releases are ready.